Advice For The Times
Monday, October 27th, 2008One of the things I like about having a blog is that communication is fast and easy……yet another effective tool in an ever changing and fast paced technological world.
OK…we know that things are slow, but not dead. We also know that our business, be it timeshare, proper, or fractional/PRC’s will rebound. But, in the meantime, we have to be smart about our operations. It is well known that for the last few years I have, as a consultant, been helping fractional and PRC developers enter the business, provide whatever resources that are required, and make sure they don’t make any mistakes. That was then. Even now I know of several great proposed projects, that are going to be real winners, that are just waiting for money. Hopefully they will still be there when money is available and the market conditions improve.
For those projects already up and running and experiencing difficult times and difficult decisions, I have helpful advice.
1) TRAIN…TRAIN…TRAIN With fewer prospects coming through the door and salespeople with more time on their hands, training is the best course of action for two reasons. Managers need to keep salespeople occupied with positive activities and you cannot afford to lose even one prospect to ineffective sales practices. Each and every saleperson has to perform at peak efficiency. Toward that end, please allow me to offer my “Sales In The New Bazaar - The Relationship Approach” training program. It has been called the most effective training in the fractional/PRC industry. Ed McMullen, JR at a conference in California a few years ago said that I had probably trained half of all the fractional/PRC salespeople in the industry. I’m not sure about that but scores who attended those training classes have communicated with me to say that the training they received was the primary reason they had become so successful. Many of those people are, today, sales and project directors and a few developers. I recommend a two or three day session that culminates in a customized 11-14 step approach to successful fractional/PRC sales. If you want to maximize current market conditions, please give me a call to get schedules and rates. 407.342.0178 or tomgoetschius@aol.com
2) For my timeshare friends….It is unfortunate and painful that during this time of upheaval and uncertainty you are faced with having to downsize your sales force. Of course, you manage by the numbers (efficiencies) and that’s a proven best practice. There is another tool, however, that you will find helpful. I have promoted for many years the Management Resource Associates (MRA) profiling technology. MRA is one of the most effective tools a manager or supervisor can have to hire the right people and effectively manage them on a daily basis. It may not be readily known that MRA is also effective in determining who to let go. Rather than downsizing, MRA prefers to call it “Right Sizing” . Who has the characteristics and traits to effectively handle the current frustrating time? Who has the behaviours and skill sets to weather the storm and prepare for the recovery? I am a master MRA instructor and, through “The Executive Leadership Seminar” have certified hundreds of managers and supervisors to use the technology during the good times…the boom times. MRA and I stand ready to assist managers and supervisors today as they face today’s challenges. The “ELS” is now offered, live, online to certify your managers and supervisors or I can administer the MRA to your salespeople, evaluate the instruments and submit helpful reports so that you can sleep at night knowing that you have taken appropriate “Right Sizing” actions.
For more information about MRA www.mra-ent.com
Thanks for reading.. I look forward to any comments or response.